
Frequently Asked Questions
• How do I reserve a party? It’s
simply! Just complete the reservation form online. Upon confirmation
of date availability you must submit your deposit to make your reservation.
All reservations must be paid in cash or check. Reservations are given
on a first come, first serve basis.
• Can I have the party at my house? Parties
can be held in your home, playground, recreations center/club house,
etc. You can choose the location or leave it up to us to find a fabulous
location costumed to your party theme!
• I see most of your parties are 2.5 hrs?
What if the party runs over? Yes, most of our party packages are 2.5
hrs. If your party runs over and you request us to stay for additional
time, there will be a $75 surcharge for each additional 1/2 hr. Also,
if there is a themed character that you would like stay longer, there
will be an additional $100 surcharge for each ½ hour.
• What time does “It’s My Birthday
Party Planners” arrive to set up for the party? It’s My
Birthday Party Planners arrives 30-40 minutes prior to the party to
set up.
**“Take Me to the Moonbounce Party” requires 1 hr arrival
prior to the party.
• What if it rains the day of my outside
party? All outside parties are of course welcomed; however YOU must
have a backup plan in case of unforeseen bad weather. Parties can not
be cancelled due to unforeseen weather.
• What should the children wear to the
party? Boys may put on costumes over their clothes. Please have girls
wear a leotard or swimsuit to facilitate costume dressing in a group
setting. Of course Birthday Mom/Parents will oversee all changing of
costumes.
• What if my plans change and I have to
cancel? If you must cancel the party due to unforeseen reasons, your
deposit to “It’s my Birthday Party Planners” will
be retained as a cancellation fee. However, we of course will work with
you to schedule an alternative date.
• What about adults/parents/sibilings and
unexpected guests? Of course parents of the guests will want to stay
at the party and enjoy the fun with their children. If you choose to
have food and a cake catered by “It’s My Birthday Party
Planners” then we will provide enough food for the children and
additional guest (however you MUST let us know in advance).